We want you to be satisfied with your purchase. If you are not completely happy, you may be eligible for a return or refund under the following conditions:

1. Eligibility for Returns

• Items must be unused, in original packaging, and returned within 30 days of delivery.

• Proof of purchase (receipt or order confirmation) is required.

• Certain items such as perishable goods, gift cards, and intimate products cannot be returned.

2. Refund Process

• Once your return is received and inspected, we will notify you via email.

• Approved refunds will be processed to your original payment method within 7–10 business days.

• Shipping costs are non-refundable.

3. Exchanges

We replace items only if they are defective or damaged. If you need an exchange for the same item, contact us at support@example.com

4. Shipping Returns

• Customers are responsible for paying return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

5. Non-Refundable Situations

Refunds will not be granted if:

• The return is requested after the 30-day period.

• The item is not in its original condition, is damaged, or missing parts due to misuse.